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District IT, Network & Warranty

VSC Knowledgebase · Audio Enhancement EPIC

For district IT: network checklist, virtual servers, cybersecurity, staff logins, VoIP phones, Desktop Announcer and warranty repairs.

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PDF versions: every article has a printable VSC Quick Reference PDF at the top of the page. Click the PDF icon to view, download or print it.

Article	What it covers	PDF
🌐 EPIC Pre-Install Network Checklist for District IT	Addresses, VLANs, PoE, ports, internet hosts and certificates	QR-AE-015
💽 Running EPIC as a Virtual Machine	VMware sizing, server location and AE deployment rules	QR-AE-016
🛡️ EPIC Cybersecurity: Who Secures What	Shared responsibility and the first ten things to do	QR-AE-017
🔑 Staff Logins for EPIC: SSO or LDAP	Microsoft, Google, ClassLink, RapidIdentity, Clever, or Active Directory	QR-AE-018
☎️ Connect the School's VoIP Phones to EPIC	Register an extension, call handlers, ring desk phones from call buttons	QR-AE-019
🛠️ How Audio Enhancement Warranty Repairs Work	Coverage by product, the RMA steps, and why timelines matter	QR-AE-020
💻 Deploy Desktop Announcer to Staff Computers	MSI deployment with EPICSERVER, GPO transform, port 8010	QR-AE-028