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VSC How To

VSC Knowledgebase · VSC field guides

Articles in this section were created for VSC's very own customers, curated to exactly what they need! Each one is written or field-tested by the VSC team and checked against the manufacturer's documentation. Material copied straight from Audio Enhancement is under 🔉 AE How To.

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PDF versions: every article has a printable VSC Quick Reference PDF at the top of the page. Click the PDF icon to view, download or print it.

EPIC server

Article	What it covers	PDF
👨‍💻 Newest EPIC Server Release	Check what version a school runs, back it up and upgrade	QR-AE-002
🗄️ Rack-Mounting an EPIC Server	Rack, power and network the head-end server	QR-AE-008

Devices & audio

Article	What it covers	PDF
🖥️ Logging into an MS-x Device	Get a device's password from EPIC and open its web page	QR-AE-004
🔔 Changing the Announcement Tone	Swap the pre-announce tone for pages and intercom	QR-AE-003
🚨 MS-700: Strobe on All Broadcasts	Wire and program the EPIC strobe to flash on every intercom, page and notification (Jacob Freilich's method)	QR-AE-001

Events, alerts & integrations

Article	What it covers	PDF
🤛 Adding an Input Trigger to an Event	Start an EPIC event from a button or contact closure on an MS-x input	QR-AE-007
📩 Changing Emergency Contacts (1.8 → 2.5+ style)	Move email/SMS contacts from old events into 2.5+ Contacts	QR-AE-005
👻 Ghost Box or Door Toggle Not Appearing	Fix a blank ghost box or missing Doors toggle on the home screen	QR-AE-006
🛡️ CENTEGIX Integration with EPIC	Connect CENTEGIX CrisisAlert by Inbound API or the Paging Interface	QR-AE-009

Source files: SharePoint › Odoo › Quick Reference › VSC Guides › Audio Enhancement.